Medicaid Technical Assistance Center

The Medicaid Technical Assistance Center (MTAC) established through the Medicaid Technical Assistance Act (305 ILCS 75) represents the result of years of collaborative efforts on the part of public and private partners with a shared vision for a robust and successful Medicaid program, in which service providers of all types, sizes, and levels of business sophistication are provided the support they need to successfully navigate the Medicaid landscape.

MTAC is being designed as a cross-system educational resource to strengthen the business infrastructure of health care provider organizations in Illinois to increase the capacity, access, health equity, and the quality of Illinois’ Medicaid managed care program. MTAC is committed to promoting a service delivery system in which all Medicaid recipients in the State of Illinois have access to high quality health care from trusted providers in the neighborhoods where they live, work, and play.

MTAC will provide outreach and engagement as well as in-person and virtual training opportunities designed for providers across all levels of experience with the Illinois Medicaid program. The outreach and training programs will be strengthened through maintenance of an independent, easy to navigate resource website, and deployment of regional learning collaboratives where providers, Medicaid managed care health plans, and state agency partners can share best practices, learn from each other, and elevate any critical areas of concern.

Elizabeth “Lizzie” Kepler was selected to lead MTAC after serving nearly 30 years in the Illinois child welfare arena. Lizzie brings a wealth of experience helping community-based providers and state agencies navigate the changing Medicaid and behavioral health landscape in Illinois. Lizzie is excited to bring her knowledge and passion for fostering providers’ engagement with the Medicaid program to a broader population with OMI and our ongoing support of HFS. Her deep understanding of the Medicaid program in Illinois, ability to build shared vision, and down-to-earth, compassionate approach to technical assistance make her the ideal leader for the critical work of the Medicaid Technical Assistance Center.